Privacy Policy

1. Introduction

Travel with Lucian ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact details (email, phone number, address)
• Passport information (for tour bookings)
• Payment information
• Travel preferences and special requirements

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on site
• Referring website information

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process your bookings and payments
• To communicate with you about your travel plans
• To improve our website and services
• To send promotional materials (with your consent)
• To comply with legal obligations

4. Legal Basis for Processing (GDPR)

For residents of the European Economic Area (EEA), we process your personal data under the following legal bases:

• Contractual necessity: To fulfill our service agreement
• Legitimate interests: To improve our services
• Consent: For marketing communications
• Legal obligation: To comply with applicable laws

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Airlines, hotels, tour operators
• Payment Processors: To complete transactions
• Legal Authorities: When required by law

We never sell your personal information to third parties.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal obligations
• Resolve disputes and enforce agreements

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to our processing of your data

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

9. International Data Transfers

Your information may be transferred to, and processed in, countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: contact@travel-with-lucian.com

Data Protection Officer: Lucian